Carolina Trailer Repair & Fabrications Privacy Policy

Last Updated June 16, 2026

Carolina Trailer Repair & Fabrications, L.L.C. (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide through this website.

This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit or interact with this Website.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@carolinatrailerrepair.com.

INFORMATION WE COLLECT

Information You Voluntarily Provide

Including when you:

  • submit a contact form

  • request a quote

  • apply for employment

  • contact us directly

This information may include:

  • name

  • company name

  • email address

  • phone number

  • mailing address

  • job title

  • inquiry details

Automatically Collected Information

We may automatically collect technical information such as:

  • IP address

  • browser type

  • operating system

  • referring website

  • pages visited

  • time spent on pages

  • device identifiers

  • approximate geographic location

This data may be collected using cookies, analytics tools, server logs, and tracking technologies.

HOW WE USE INFORMATION

We may use collected information to:

  • respond to inquiries

  • provide requested information

  • process quote requests

  • improve website functionality

  • analyze website performance

  • manage customer relationships

  • deliver marketing communications

  • improve products or services

  • comply with legal obligations

COOKIES AND TRACKING TECHNOLOGIES

This website may use cookies and similar technologies to:

  • improve user experience

  • analyze website traffic

  • remember preferences

  • support embedded content

  • measure advertising effectiveness

Users may disable cookies through their browser settings, however, some website functionality may be affected.

ANALYTICS AND THIRD PARTY SERVICES

We may use third party services such as:

  • Google Analytics

  • Meta Pixel

  • LinkedIn Insight Tag

  • CRM and marketing automation platforms

These providers may collect information in accordance with their own privacy policies. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms Page at https://policies.google.com/privacy.

SHARING OF INFORMATION

We do not sell personal information. We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.

  • service providers and contractors

  • marketing and technology partners

  • legal or regulatory authorities when required

Information is shared only as reasonably necessary to operate our business and provide requested services.

TEXT MESSAGING AND SMS COMMUNICATIONS

If you choose to opt in to receive text messages, SMS notifications, appointment reminders, or other mobile communications from Carolina Trailer Repair & Fabrications, L.L.C., we may collect and use your mobile contact information solely for the purpose of providing those communications.

DATA SECURITY - HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement commercially reasonable safeguards designed to protect personal information against unauthorized access, misuse, disclosure, alteration, and destruction.

However, no method of electronic transmission or storage can be guaranteed to be 100% completely secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we do our best to protect your personal information, transmission of personal information to and from our website is at your own risk and you should only access the website within a secure environment.

THIRD PARTY LINKS

This website may contain links to external websites. Carolina Trailer Repair & Fabrications, L.L.C. is not responsible for external content, privacy practices, or third-party policies. Users should review the privacy policies of those websites independently.

YOUR RIGHTS

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

  • access requests

  • correction requests

  • deletion requests

  • withdrawal of consent

  • marketing communication opt-outs

To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at privacy@carolinatrailerrepair.com or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

RETENTION OF INFORMATION

We retain information only as long as reasonably necessary for business operations, legal compliance, record keeping, and dispute resolution.

CHANGES TO THIS POLICY

Carolina Trailer Repair & Fabrications, L.L.C. reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

CONTACT INFORMATION

CAROLINA TRAILER REPAIR & FABRICATIONS, L.L.C.

11701 Mt Holly Rd, Building 28

Charlotte, NC 28214

website: www.carolinatrailerrepair.com

Data Subject Access Request Form